General Terms And Conditions Of Sale

General terms and conditions of sale of products sold on the website

Last update: 6/10/2017

Article 1 - OBJECT 

The present General Terms and Conditions of Sale (GTCS) are made between Purrl and any person purchasing a product (hereinafter referred to as the "Client") on the website (hereinafter to referred to as the "Website"). 

All orders made by the Client via the Website are unreservedly subject to the present GTCS.

The present GTCS represent all of the reciprocal commitments made by PURRL and the Client who hereby explicitly accepts these terms.



The Client may select one or several products from among the various categories on offer on the Website.

The Client acknowledges that the contents of the Website may change and PURRL reserves the right to modify the assortment of products offered on the Website at any moment, without prejudice to the orders made by the Client.

Prior to making an order, the Client may find a description of the core features of the product or products he/she wishes to order on the Website.



The product offering and prices are valid for as long as they are visible on the Website.

The Client acknowledges and hereby accepts that the product sale price depends on the country of delivery, which conditions the currency in which the price will be shown.

In the event that the Client's country of delivery has not been referenced by PURRL on the day the order is made, the Client acknowledges and hereby accepts that the product sale price results from the conversion of the price shown on the Website into the currency of the product's country of delivery using the applicable exchange rate at the time the order is confirmed.

If the payment card used by the Client applies a currency different to the one indicated on the invoice, the products’ final sale price will result from the conversion of the price indicated on the invoice into the currency applicable to the Client's payment card using the applicable exchange rate at the time the payment card issuer processes the transaction.

Prices indicated all include tax (TVA and other taxes applicable on the day of the order), unless otherwise stipulated and exclude delivery, processing and shipping charges.

The price in the currency shown on the Website at the time the order is confirmed will be accepted as is, unless there is a manifest error.

If your credit/debit card is not in the currency of your invoice, the final price is calculated in accordance with the exchange rate applicable the day the issuer of your card processes the transaction. 

PURRL reserves the right to change its prices at any moment but undertakes to apply rates in place at the time the Client's order is confirmed, subject to the availability of the products at that date.

The products remain the property of PURRL until the Client has paid the price in full. Nevertheless, the risks of loss or damage to the products are transferred to the Client as from the date he/she receives the ordered products.



The products are on offer for as long as they are visible on the Website and while stocks last.

When his/her order is being processed, the Client will be quickly informed by email if the ordered product is not available. The Client will not be invoiced for these products. The order will be automatically cancelled and no bank debit will be made.


Article 5 – ORDERS

Any order made on the Website presumes the explicit acceptance of the present GTCS, without this acceptance being conditional to the Client signing this in writing.

The Client hereby declares that he/she is fully aware of all of the information provided and the recorded confirmation consists of proof of the transaction. The order confirmation is deemed to be a signature and acceptation of the transactions carried out. 

To make any order the Client must create a customer account. Once this account has been created the Client can access his/her personal customer space. To login to this personal space the Client must identify him/herself by using the email address indicated when creating the account and his/her chosen personal secret password. PURRL will not be held liable for any action made on the customer account by a third party to whom the Client has provided his/her login details or who may have accessed the account due to the Client's negligence. 

The Client undertakes to ensure that the information provided when making an order is complete, accurate and up to date. Otherwise, PURRL reserves the right to purely and simply cancel the order.

The order may be sent to a delivery address different to the billing address.

Orders are binding to a Client once the latter has confirmed payment by clicking on "Confirm".

After receiving an order, PURRL will send the Client confirmation of the order by email including a summary of the order, the order number and will then complete the confirmation of the order by sending an order confirmation email. These emails will be sent to the address provided when opening the customer account.


Article 6 - RETURNS

If for any reason you are not completely satisfied with you purchase from PURRL, we offer a one-off return, or exchange. Earrings cannot be exchanged or returned due to hygienic reasons.

The shipping fees and the related costs of the returned products shall be responsible by the customer.

Please note that you have to notify us within 7 days from the date of order arrival for processing the exchange or return of the product(s). Client is invited to contact PURRL by email at the following address: for further return procedures.


Article 7 – PAYMENT

Payment is made online when the order is placed or by Cash On Delivery. By confirming your order you are bound to pay the indicated price.

The Client's payment of the order takes effect at the time this order is confirmed; the card is debited at the time the order is confirmed.


Article 8 - DELIVERY

Products are delivered to the delivery address indicated when the order is made.

In the exceptional event the product is out of stock, the Client will be informed by email or telephone. PURRL will give the Client the choice to either postpone the delivery of his/her entire order until the date the given product becomes available, or to cancel and be reimbursed for the entire order.

The periods indicated on the Website are calculated in working days. The delivery date includes the time for dispatching the order plus the carrier's delivery period.

PURRL is not responsible for any delays resulting from customs clearance procedures through to the place of destination.

The delivery period starts as from the departure of the package from PURRL's warehouses; it is therefore added to the order dispatch period. The Client will be informed by email as soon as his/her order has been dispatched.

In the event of a late dispatch of the order, the Client will be informed by email.  

The Client must verify the outward condition of the package and products upon delivery. 



The entire Website and all of its elements (in particular any image, photograph, including all image rights, sound, piece of music, video, audio file or text presented on the Website) are protected under intellectual property laws, in particular copyright, design law, trademarks, domain names, software and database patents, etc. (list not exhaustive).